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I am an IT technician, and this is my go to store for computer parts in the northern suburbs. This is also where I tell my customers to go when I don't want them to get ripped off. The range of products is good, prices are decent, and the staff are helpful. The only thing that keeps this from a 5 star rating is that sometimes there is a long line, and not enough staff rostered at the counter to assist.
I ordered a product online (which took FOREVER to turn up) to only realise that 30 days later after not reading the T&Cs correctly that I was charged an ongoing monthly subscription fee. If i wasn't on top of my bank account i would never have realised I had signed up for that - the clause is hidden right in the body of the T&Cs. I cancelled my unknown subscription immediately and reached out to Kogan who hid behind their T&Cs clause and said I should have read the full contract before hitting accept. Scam. Never buy from them.
Emilie - a happy customeSydney, NSW
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